The Theory of Interpersonal Synchrony

Fitting In When you are new to a company, "fitting in" feels very important. It is important. Positive relationships at work allow you to build the trust that is necessary for any team to be successful. Plus, friendships just make work more enjoyable. I've never had trouble making friends at work until I came to New Relic.… Continue reading The Theory of Interpersonal Synchrony


Highlights from a webinar on personal branding

I attended a webinar hosted by Stefanie Grieser and┬áTech Ladies recently called, "How to Promote Yourself Authentically". BTW, if you are a woman in technology and you haven't heard of Tech Ladies, you are Missing. Out. I won't waste your time rehashing the entire hour-long session. Here are the highlights: Writing your bio (hint: get… Continue reading Highlights from a webinar on personal branding

about me, Customer Support, networking

I quit my job and you can, too

Last Friday was my last day of work at the SaaS company where I spent the last six and a half years of my life. It wasn't a messy breakup. In fact, I gave eight weeks' notice and helped hire and train the manager who replaced me. Was I scared? Sure. But I still firmly… Continue reading I quit my job and you can, too

about me, leadership, networking

Walk in there like you f*cking own the place

Several years ago, when I was still immersed in the dating world and going out to bars and whatnot, my best friend said to me, "You always exude confidence and people just gravitate to you. I don't know how you do that." My response at the time was something along the lines of, "I dunno,… Continue reading Walk in there like you f*cking own the place

health, leadership, technology

The need for sleep is a bug, not a feature

Arianna Huffington wrote a piece for Thrive last week called, "An Open Letter to Elon Musk". In the piece, she chides Musk for working 120 hours per week, a fact he revealed in a recent New York Times interview. I agree with Huffington's overall assessment, of course. Elon Musk is clearly overdoing it and that… Continue reading The need for sleep is a bug, not a feature


Small, tangible acts of gratitude

As an employee, one of the things that keeps me energized and engaged is positive feedback from my boss. As a Customer Support Manager, I have adopted the leadership philosophy of treating others how I would like to be treated. So, I make providing simple and effective positive feedback a priority. One of the many… Continue reading Small, tangible acts of gratitude