networking

Highlights from a webinar on personal branding

I attended a webinar hosted by Stefanie Grieser and┬áTech Ladies recently called, "How to Promote Yourself Authentically". BTW, if you are a woman in technology and you haven't heard of Tech Ladies, you are Missing. Out. I won't waste your time rehashing the entire hour-long session. Here are the highlights: Writing your bio (hint: get… Continue reading Highlights from a webinar on personal branding

about me, Customer Support, networking

I quit my job and you can, too

Last Friday was my last day of work at the SaaS company where I spent the last six and a half years of my life. It wasn't a messy breakup. In fact, I gave eight weeks' notice and helped hire and train the manager who replaced me. Was I scared? Sure. But I still firmly… Continue reading I quit my job and you can, too

about me, leadership, networking

Walk in there like you f*cking own the place

Several years ago, when I was still immersed in the dating world and going out to bars and whatnot, my best friend said to me, "You always exude confidence and people just gravitate to you. I don't know how you do that." My response at the time was something along the lines of, "I dunno,… Continue reading Walk in there like you f*cking own the place

health, leadership, technology

The need for sleep is a bug, not a feature

Arianna Huffington wrote a piece for Thrive last week called, "An Open Letter to Elon Musk". In the piece, she chides Musk for working 120 hours per week, a fact he revealed in a recent New York Times interview. I agree with Huffington's overall assessment, of course. Elon Musk is clearly overdoing it and that… Continue reading The need for sleep is a bug, not a feature

leadership

Small, tangible acts of gratitude

As an employee, one of the things that keeps me energized and engaged is positive feedback from my boss. As a Customer Support Manager, I have adopted the leadership philosophy of treating others how I would like to be treated. So, I make providing simple and effective positive feedback a priority. One of the many… Continue reading Small, tangible acts of gratitude