Tag: writing

networking

Highlights from a webinar on personal branding

SaaSyBroad

I attended a webinar hosted by Stefanie Grieser and Tech Ladies recently called, "How to Promote Yourself Authentically". BTW, if you are a woman in technology and you haven't heard of Tech Ladies, you are Missing. Out. I won't waste your time rehashing the entire hour-long session. Here are the highlights: Writing your bio (hint: get… Continue reading Highlights from a webinar on personal branding

Customer Support

1,001 Ways to Say, “I’m Sorry”

SaaSyBroad

In my role as Customer Support Manager at an enterprise-level SaaS company, I've had to apologize a lot over the years. That's ok of course; de-escalating tough situations is part of the job. I like to joke that someday I'm going to write a book titled 1,001 Ways to Say, "I'm Sorry". In a professional setting,… Continue reading 1,001 Ways to Say, “I’m Sorry”